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Jay B Millinery not only strives for unparalleled quality in craftsmanship, but also in customer service. Our small staff ensures that you will be treated with the utmost respect and care any time you contact customer service. If you encounter defects, we will do our best to remedy the defect and offer a 14 day return policy if you are not satisfied. Please understand this policy does not extend to pieces with antique fabrications due to their delicate nature. All purchases include a hard-sided hat box that should be used to protect and store your hat.
